Caldene Ultra Riding Hat
Highly ventilated riding hat with front and top ventilation grills. Coolmax removable inner lining, waterproof rubberised finish and padded harness. Supplied with a high quality carry bag. Conforms to EN1384 and BSI Kitemark.
A full refund (less postage and packing) will be provided on any item returned to us in the original packaging, unsoiled and unused within 28 days, for any reason.
Alternatively the goods may be exchanged. Refunds or exchanges cannot be made before we receive the returned goods.
Please pack carefully to avoid damage and don't forget to enclose the return form that was sent with your order. Please enclose the appropriate return postage and packing fee with goods returned for exchange.
If the item you are returning or exchanging is costly to send back to us, please contact us and we may be able to arrange a Swapit or collection at a better rate.
We recommend that you obtain a certificate of postage with adequate insurance from the Post Office if making a return, to enable you to make a claim for any loss or damage, as we are unable to compensate for return parcels that are lost or damaged in transit.
Returns made after 28 days or soiled goods will not be eligible for refund or exchange.
Alternatively you may return goods to one of our stores within 28 days, please bring your invoice with you in order to receive a refund or exchange.
Quality of your Goods
If you are unsatisfied with the quality of your goods or think an item may have a fault please contact us immediately at firstname.lastname@example.org or call us on 01757 638555. Goods must be clean before we will inspect them.
If an item is being returned due to it being faulty - R&R Country will refund the postage costs incurred for returning the item - up to the value of £5.00. Please be aware of this when returning items.
Please feel free to contact our knowledgable team of staff via our Contact Us page or by phone on 01757 638555 to enquire about the sizing of this particular product.